Skip to content

Personal Profile

Applicants are required to provide all of the following personal information when creating their JUPAS accounts:

  1. Name in English

  2. Name in Chinese

  3. Sex

  4. HKID Card Number

  5. Date of Birth

  6. Local / Non-local Status

  7. Mailing Address in English

  8. Personal Mobile Phone No.

  9. Home Phone No.

  10. Email Address

HKID Card Number

Applicant MUST use the same HKID card number to register for both their JUPAS accounts and their HKDSE Examination at the HKEAA.  Applicants who are not using HKID card numbers to register for the current HKDSE Examination sitting MUST contact the HKEAA to update their registration entry.  Applicants who have used different identity documents (i.e. not HKID card numbers) in previous HKDSE Examination sittings must notify the JUPAS Office via their JUPAS accounts upon receiving the email#^ and SMS#^ from the JUPAS Office. 

If the identity documents do not match, the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will NOT be able to obtain ALL the HKDSE Examination results (past and / or current) of the concerned applicants from the HKEAA.  Consequently, these applications may be disadvantaged, as the 9 JUPAS participating-institutions and the SSSDP institutions would not be able to review all the results from applicants in their HKDSE Examination.

Contact Information

The JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will contact applicants via one or more of the following channels:

  1. phone (home and mobile);

  2. personal email#^;

  3. SMS^;

  4. mail; or

  5. JUPAS account message box.

Applicants should therefore ensure that their contact information (such as email addresses, phone numbers and mailing addresses, etc.) is up to date and correct to facilitate the receipt of important messages and correspondence from the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions.

It is the sole responsibility of the applicants to regularly check all information from, and messages sent by, the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions by post, phone, the JUPAS account message box, email and / or SMS.  Failure to do so may result in missing of important information.  The JUPAS Office will not notify applicants of unread messages.

Amendment of Personal Information

Information That Can be Amended How to Amend
AFTER Activating JUPAS Accounts
Personal Information Name

Applicants need to submit "Request for Change of Personal Information" via their JUPAS accounts under "Personal Information".  They are required to upload copies of their HKID cards and relevant supporting documents (e.g. Deed Poll if it involves an official name change).

Applicants will receive an email#^ from the JUPAS Office upon submission of request.  Applicants can log in to their JUPAS accounts to check their updated personal information 2 working days after the relevant documents are verified by the JUPAS Office.

Date of Birth
Sex
HKID Card No.
Symbols on HKID Card
Contact Information Home Phone No.

Applicants can amend their contact information via their JUPAS accounts under "Contact Information" of the "Personal Information" anytime.

Personal Mobile Phone No.
Mailing Address
Email Address

 

Points to Note

Applicants should submit / upload their supporting documents in relation to their JUPAS applications via their JUPAS accounts.  They are strongly advised not to send any confidential documents (e.g. HKID Card copies and visa copies) to the JUPAS Office via emails to minimise the risk of data breaches.

Applicants should log in to their JUPAS accounts regularly to check the updated information.

Since important messages and correspondence from the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will be sent via applicants' mobile phone numbers and / or mailing addresses, applicants SHOULD NEVER share their mobile phone numbers or mailing addresses with other applicants in order to protect any information related to their JUPAS applications.

As email is one of the channels that the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will use to contact applicants, applicants must ensure that the setting of their personal email accounts will not filter out or place such correspondence in the trash / junk / spam folders.

^ Emails and SMS are delivered via third party network providers and therefore the JUPAS Office is not responsible for any delay, loss, transfer, amendment or damage arising from the transmission process via third party network providers.

Should there be any discrepancies between information contained in emails and SMS and applicants' JUPAS accounts, the information contained in the latter (i.e. the JUPAS accounts) shall prevail.

Applicants are strongly advised to log in to their JUPAS accounts to double-check the related information.

 SMS will be sent with the Registered SMS Sender ID of #JUPAS to a valid Hong Kong mobile phone number.